API - Associates in Process Improvement - Authors

Clifford L. Norman

Clifford L. Norman is a consultant with Associates in Process Improvement (API). API develops methods and provides consulting, education and training to help organizations improve the value of their products and services.

Posts

03 April 2017 Part 1: Complexity of the Real World Has Outpaced the Myth of the Linear Method

14 February 2017 Time to Retire the 16th Century Root Cause Phrase and Thinking

28 April 2014 Six Scaling Mantras

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Lloyd Provost

With an education in statistics, Lloyd works as an advisor to organizations, helping them make improvements in their products and services and increase their capacity to continually learn and improve. His experience includes consulting in planning, management systems, measurement, planned experimentation, and other methods for improvement of...

With an education in statistics, Lloyd works as an advisor to organizations, helping them make improvements in their products and services and increase their capacity to continually learn and improve. His experience includes consulting in planning, management systems, measurement, planned experimentation, and other methods for improvement of quality and productivity.

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Posts

03 April 2020 Shewhart Works on Coronavirus

13 May 2018 Variation in Suicide Rates

13 November 2014 QI in Public Health

03 February 2014 Methods for Learning

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Jerry Langley

Jerry Langley is a statistician, author, and consultant. In his role with Associates in Process Improvement (API), Jerry helps the management teams of many organizations integrate quality into their business strategies. In addition, he guides teams and individuals in making changes that result in improvement. Clients include companies in the...

Jerry Langley is a statistician, author, and consultant. In his role with Associates in Process Improvement (API), Jerry helps the management teams of many organizations integrate quality into their business strategies. In addition, he guides teams and individuals in making changes that result in improvement. Clients include companies in the healthcare, pharmaceutical, electronics, automotive, financial, food, construction, and chemical/energy industries. Before joining API in 1985, Jerry worked as Statistical Services Manager for a Colorado division of Hewlett-Packard.

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