When working with long-term clients, API divides its time equally between teaching and guidance to teams and individuals. API maintains long-term relationships with almost all clients. The frequency and context of visits by API members change as the leadership for improvement becomes more self-sustaining in the organization.

API guidance reaches into all areas of the organization, ensuring that concepts and methods are adapted to specific needs. Click here to view areas of guidance offered.

API has a variety of clients engaged in both manufacturing and service related industries: Health Care, Chemical Manufacturing, Electronics, Instrumentation, Distribution, Engineering and Construction, Energy Production, Pharmaceutical, Trade Associations, Construction, and Consumer Products. Client companies range from small, privately owned businesses to large Fortune 500 corporations and include a Baldridge Award winner.