API integrates their principles into their own organization:
- The value we provide to our clients is directly related to the shared knowledge of the associates of API. All associates participate in ongoing development and improvement aimed at maximizing their contribution to clients and their pride and satisfaction in work.
- In working with our clients, our suppliers, and our associates, we focus on understanding the contributions of both the system and the individual.
- We establish and value long-term, mutually beneficial relationships with our suppliers built on trust.
- We make judicious use of both our clients' and our own resources.
- All associates are directly involved in leadership and running the business, utilizing the principles and methods we teach others.