Jerry Langley is a statistician, author, and consultant. In his role with Associates in Process Improvement (API), Jerry helps the management teams of many organizations integrate quality into their business strategies. In addition, he guides teams and individuals in making changes that result in improvement. Clients include companies in the healthcare, pharmaceutical, electronics, automotive, financial, food, construction, and chemical/energy industries. Before joining API in 1985, Jerry worked as Statistical Services Manager for a Colorado division of Hewlett-Packard.
Jerry's healthcare experience includes helping individual hospitals, as well as several health care networks, integrate quality improvement into both clinical and administrative services. This work has produced improved outcomes and reduced costs in a wide variety of areas of health care. He was the technical director for the Health Disparities Collaboratives, a national healthcare improvement project guided by the Institute for Healthcare Improvement (IHI). The collaborative is focused on improving care to under-served patients at roughly 900 health centers across the country. Jerry was also the technical lead on an innovative project with the Indian Health Service, aimed at improving patient care for American Indians and Alaska Natives. Currently, Jerry is the technical lead on several collaboratives focused on improving mental health services and outcomes in California.
Jerry received his undergraduate degree in Mathematics from the University of Texas at Austin in 1973. He received a Masters degree in Statistics from North Carolina State University in 1975. He is a co-author of the book, The Improvement Guide: A Practical Approach to Improving Organizational Performance, Second Edition, 2009 which serves as the reference for improvement methods for the IHI Breakthrough Series.
His wife of over 40 years is a semi-retired Waldorf teacher. He has a daughter and two grandsons, who all bring much joy into the world.