Quality Improvement Through Planned Experimentation


Quality Improvement Through Planned Experimentation (Second Edition), Ronald Moen, Thomas Nolan, and Lloyd Provost, McGraw-Hill, NY, 1998

This book places planned experimentation as part of an overall quality improvement effort. The design and analysis of analytic (as opposed to enumerative) studies is presented. Graphical methods of analysis are emphasized for all the classical experimental patterns. The book starts with the principles of design of analytic studies and presents designs for situations one would encounter in improving quality. A chapter on designing quality into products and processes is included. The book's final chapter contains two detailed case studies.

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